Why should I choose your company?

At Thoroughbred Roofs, we pride ourselves on delivering Triple Crown Quality—a standard built on three core tenets: Communication, Commitment, and Transparency.

• Communication: We keep you informed at every step—no surprises, just clear updates and honest answers.

• Commitment: Your satisfaction is our priority. We go above and beyond to ensure every job is done right the first time.

• Transparency: From pricing to project timelines, we believe in being upfront and honest so you always know exactly what to expect.

When you work with us, you’re not just hiring a roofing contractor—you’re partnering with a team that treats your home like it’s our own.

General Questions

Q: How do I know if my roof needs to be replaced or just repaired?
A: If you're noticing leaks, missing shingles, sagging, or visible wear, it's time for an inspection. We’ll evaluate the condition and recommend whether a repair or full replacement is the most cost-effective and safe solution.

Q: How long does a roof replacement typically take?
A: Once your project has begun, most residential roof replacements take 1–3 days, depending on the size and complexity of the roof and the weather.

Q: What types of roofing materials do you offer?
A: We work with a variety of materials, including asphalt shingles, metal roofing, tile, slate, and flat roofing systems. We'll help you choose the best option for your home and budget as you look through our beautiful material show room!

Roofing Process

Q: Do you offer free roof inspections?
A: Yes! We offer no-obligation inspections to assess the condition of your roof and identify any potential issues.

Q: Do I need to be home during the roof replacement?
A: It’s not necessary, but we do recommend you be available by phone in case we need to reach you during the process.

Q: Will you clean up after the job is done?
A: Definitely. We do a full cleanup of your property as well as take steps to minimize the mess in the first place.

Insurance & Claims

Q: Can you help with my insurance claim?
A: Absolutely. We work directly with insurance companies and can guide you through the entire claims process, from inspection to documentation to final repairs.

Q: Will my insurance cover roof replacement?
A: If the damage is caused by a covered event—like hail, wind, or storm damage—your insurance may cover the replacement. We can help determine the cause and assist in getting everything filed correctly.

Q: What if my insurance denies the claim?
A: Insurance companies often deny initial claims. We can provide a detailed damage report and work with your adjuster to dispute or supplement the claim if needed.

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